CORE SKILLS

  • Workforce Development and Leadership

    Expertise in designing and implementing workforce development programs, particularly for beauty professionals and small business owners. This involves leading teams and creating strategies that boost employee engagement and leadership excellence​​.

  • Organizational Management

    Strong organizational skills honed through years of managing contact lists, event planning, calendar management, and budgeting in various industries​​.

  • Project Management

    Hands-on experience leading cross-functional teams, coordinating workforce development efforts, and managing multiple locations and business operations​.

  • Sales Operations and Retail Management

    Background in retail sales operations, with a focus on customer relationship management (CRM), key performance indicators (KPIs), and team leadership to boost revenue and streamline operations​.

  • Strategic Planning

    Skilled in developing and executing business strategies, managing budgets, and turning analytics into actionable business insights​.

  • Business Development

    Established expertise in brand elevation and lead generation, including influencer marketing and digital strategy​​.

  • Data Analytics

    Proficient in using data analytics to track business metrics and improve performance. This includes leveraging social media for lead generation and CRM systems for client management​​.

  • Digital Marketing

    Experience developing tailored digital marketing strategies that empower small business owners and drive engagement through content creation​.

  • Customer Relationship Management (CRM) and Key Performance Indicators (KPIs)

    Strong skills in managing CRM databases, including tracking client interactions and maintaining performance against KPIs to support customer engagement and business growth​.

  • Event Planning and Execution

    Extensive event management experience, from hosting small private gatherings to corporate functions, with a focus on creating memorable, well-organized events​​.

  • Presentation and Communication Skills

    Excellent communication and presentation skills, developed through professional speaking engagements and presentations, as well as through managing client and team relations​.

AREAS OF EXPERTISE

  • Workforce Development

    Creation of programs for enhancing employee skills and leadership​.

  • Retail and Sales Operations

    Leadership in retail environments with a focus on team performance and sales growth​.

  • Project and Event Management

    From small intimate gatherings to large-scale business events​​.

  • Data-Driven Marketing

    Use of CRM tools and analytics to shape business strategies and marketing campaigns​.

  • Leadership and Organizational Development

    Guiding teams through change and fostering strong workplace cultures​.